Privacy Policy

This page is maintained by Belo Commercial to explain how personal data is handled when you use this website (belocommercial.co.uk). It applies to visitors, enquirers, and anyone who contacts me through the site.

Belo Commercial is operated by Beth Loudon. For data protection purposes, the controller is Beth Loudon trading as Belo Commercial. You can contact me at info@belocommercial.co.uk for any privacy questions.

This policy is provided as standard website information. It is not a legal certification or a substitute for professional legal advice.

I collect only the personal data needed to respond to enquiries and provide consultancy services:

• Contact form data: name, email address, the service you are interested in, and the details of your message.
• Technical data: basic server logs and information needed to keep the site secure and available, such as IP address, browser type, and page requests.

I do not intentionally collect sensitive personal data or special-category data.

I use personal data for the following purposes:

• Replying to enquiries submitted through the contact form.
• Providing, preparing, or discussing consultancy services.
• Keeping records of communications for contractual, legal, or quality purposes.
• Maintaining the security and availability of the website.

I do not use your data for automated decision-making, profiling, or marketing beyond the direct follow-up to your enquiry.

I process personal data on the basis of my legitimate interests in running a consultancy and responding to enquiries, and where necessary to take steps before entering into a contract or to perform a contract. Where consent is required - for example, for certain cookies or marketing communications - I will ask for it clearly.

Data submitted through this website is stored and processed through Lovable Cloud, which provides hosting, database, and email infrastructure. This means data may be handled by Lovable Cloud and its underlying subprocessors as part of delivering the platform services.

I do not sell personal data. I only share it where necessary to operate the site, respond to enquiries, comply with legal obligations, or protect my rights.

Appropriate technical and organisational measures are in place to protect data, including access controls and encrypted data transmission. No online system can be completely secure, and I cannot guarantee absolute security.

This website uses only essential cookies and similar technologies needed for the site to function. I do not use analytics, advertising, or third-party tracking cookies at this time.

If this changes in the future, I will update this policy and provide appropriate controls.

I keep enquiry records for as long as necessary to respond to the enquiry, manage any resulting work, and meet legal or professional obligations. Typically, this means up to two years from the last contact, unless a longer period is required for legal, contractual, or regulatory reasons.

You can ask me to delete your personal data at any time by emailing info@belocommercial.co.uk.

Under UK data protection law, you have the right to:

• Access the personal data I hold about you.
• Ask me to correct inaccurate or incomplete data.
• Ask me to delete your data in certain circumstances.
• Restrict or object to certain types of processing.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with the Information Commissioner's Office (ICO).

To exercise any of these rights, please contact me at info@belocommercial.co.uk.

This site may contain links to external websites. I am not responsible for the privacy practices or content of those sites. Please review their privacy policies separately.

I may update this policy from time to time. The latest version will always be available on this page. If significant changes are made, I will update the effective date below.